Archive for May, 2018

How to Get Honest Customer Feedback (and Use It)

Have you ever tried a new paella recipe and when you excitedly ask your best friend how it tastes, they ...

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What Happens When You Shift Focus to Your Customers?

Something I regularly hear from friends and clients is that they opened their small business because they either wanted to ...

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June 2018 Marketing and Holiday Planning

June has arrived which means summer is finally here. This time of year means longer days, warmer nights, and the ...

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Why You Need a Privacy Policy

Earlier this month, we published a guide on what you need to know about the EU’s General Data Protection ...

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How Story Connects Customers to Your Business

This weekend I visited my friend Greg who owns a tackle shop, where fishermen go to gear up on lures ...

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