Archive for May, 2018

How to Get Honest Customer Feedback (and Use It)

Have you ever tried a new paella recipe and when you excitedly ask your best friend how it tastes, they ...

Read More

What Happens When You Shift Focus to Your Customers?

Something I regularly hear from friends and clients is that they opened their small business because they either wanted to ...

Read More

June 2018 Marketing and Holiday Planning

June has arrived which means summer is finally here. This time of year means longer days, warmer nights, and the ...

Read More

Why You Need a Privacy Policy

Earlier this month, we published a guide on what you need to know about the EU’s General Data Protection ...

Read More

How Story Connects Customers to Your Business

This weekend I visited my friend Greg who owns a tackle shop, where fishermen go to gear up on lures ...

Read More